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2gether NHS Foundation Trust - Children and Young People Service (CYPS)

We are a specialist emotional wellbeing and mental health service for all children and young people who are registered with a GP in Gloucestershire.  We see children and young people up to 18 years of age when they find it hard to cope with their feelings.

It is quite common for everyone to feel stressed, anxious, down or angry from time to time but sometimes these feelings can be overwhelming and just won’t go away. Usually children and young people referred to us will be experiencing emotional wellbeing problems that significantly affect their ability to cope with normal stresses and demands of life.

In addition, we will also help with other problems such as developmental disorders, eating disorders, bipolar disorders, psychosis, attachment difficulties, infant mental health problems, conduct disorders or when a young person is at risk of harming themselves.

Our staff are specially trained and have lots of experience with talking to children and young people and their parents and carers about thoughts and feelings.  There are many ways we can help and everyone who uses the service can talk privately and confidentially with our team.  We also offer more interactive ways to explore how you are feeling like art and play therapy.  Most importantly we are here to listen and not to judge.

If other professionals/organisations are already providing support, we may think about working in partnership with these staff to ensure the best possible plan of care is received.  We currently work collaboratively with Action for Children.

Who to contact

Telephone
01452 894000
E-mail
2gnft.comms@nhs.net

Where to go

Name
2gether NHS Foundation Trust Children and Young People Service
Address
Child & Adolescent Mental Health Service, Acorn House
Horton Road
Gloucester
Gloucestershire
Postcode
GL1 3PX

Local Offer

Local Offer Details

The service aims to improve the emotional wellbeing of all children and young people in Gloucestershire by providing early intervention and utilising a stepped care approach. 

Interventions include behavioural support work, working with families, parenting programmes, assessment of conditions for the purpose of providing a diagnosis, use of pharmacological therapy and talking therapies such as cognitive behavioural therapy.

The service is based on an episodic model of care, which is considered within the individual clinician's supervision framework. 

The Service includes a specialist learning disability team, consisting of specialist learning disability nurses with access to other professions as required.  There is also a specialist psychologist who leads the assessment and diagnosis of autistic spectrum conditions in primary aged children, working with other health providers.

Children with special educational needs may receive specialist services from these professionals, or may receive a service from other workers within the generic teams if they have lower intensity needs.

We offer targeted support within our Primary Mental Health Team, working mainly in an advice and consultation capacity with partner agencies, and we offer specialist services via our Level 3 and Vulnerable Children's Services

Training

Relevant staff within the service will take up the training on the changes for SEND that is being arranged and offered.

Some staff have profession specific training that will allow them to carry out assessments that would be consistent within the SEND remit.

Contact Name
Sarah Batten
Contact Telephone
Service Director
Contact Email
2gnft.comms@nhs.net
SEN Provision Type
Specialist

General Extended Local Offer Response  

1. What does your service do?

The Service aims to improve the emotional well being of all children and young people in Gloucestershire by providing early intervention and utilising a stepped care approach.

The Service includes a specialist learning disability team, consisting of specialist learning disability nurses with access to other professions as required. There is also a specialist psychologist who leads the assessment and diagnosis of autistic spectrum conditions in primary aged children, working with other health providers.

Children with special educational needs may receive specialist service from these professionals, or may receive a service from other workers within the generic teams if they have lower intensity needs.

Interventions include behavioural support work, working with families, parenting programme, assessment of conditions for the purpose of providing a diagnosis, use of pharmacological therapy and talking therapies such as cognitive behavioual therapy.

The service is based on an episodic model of care, which is considered within the individual clinician's supervision framework.  There is no definitive limitation on length of episode.  The service will provide longer-term suppport where it is necessary.

 

2. Are you a registered service - if yes, who is your regulatory body?

Yes - CQC

3. Which organisation runs your service?

2gether NHS Foundation Trust for Gloucestershire

4. Where is your service located and what areas does it cover?

The Service covers all of Gloucestershire. Main bases are Acorn House in Gloucester, Evergreen House in Cheltenham and Marsburg House in Stroud. Contact details are :

Acorn House, Horton Road, Gloucester GL1 3PX. Tel : 01452 894300

Evergreen House, Charlton Lane Centre, Cheltenham, Glos. GL53 9DZ. Tel : 01242 634050

Marsburg House, Bowbridge Lane, Stroud, Glos. GL5 2JP. Tel : 01453 563200

We also work out of a range of other clinical settings where appropriate, such as doctor’s surgeries, hospitals or schools. The Service aims to be equitable across the whole County.

How is your service delivered?

In a number of means, including one to one clinics, work with families, work in schools and work in home environments.

5. Who does your service provide for?

Children, young people and families who are the commissioning responsibility of Gloucestershire Clinical Commissioning Group (CCG) and Gloucestershire County Council.

We offer targeted support within our Primary Mental Health Team, working mainly in an advice and consultation capacity with partner agencies, and we offer specialist services via our Level 3 and Vulnerable Children’s Services. Please see attached current referral criteria.

6. How can children or young people start using the service?

Any eligible child or young person can be referred by any professional who is working with them in any capacity. There is no charge for the service, and currently no mechanism for the use of personal budgets. There is no waiting list for initial assessment. However, there are waiting lists for some types of treatment in parts of the Service.

7. How are decisions made about who can use your service?

Gloucestershire CCG specify who the service is provided to within the contract with 2gether Foundation Trust. Referrals are screened by clinicians who, where not accepting them, will explain the rationale and suggest alternatives to the referrer. Once a child or young person is assessed, a discussion between a clinician and the individual/their family will take place where agreements for the proposed intervention or alternative will be sought. This will then be followed up with a written summary.

8. How do you communicate with service users and how are they involved in decision making/planning?

We seek the views of service users through the use of routine outcome measures. We use a range of these, including the session rating scale (SRS) and the evaluation of service questionnaire (ESQ).

At a more strategic level we have a very active participation programme, led by our partner organisation – Action for Children, which provides considerable feedback on a range of topics and act as consultants to various service developments. There are regular meetings between members of the ‘Participation Board’ and the service leadership

We are able to access translators as required. We offer considerable support to parents, working collaboratively our Action for Children support workers who routinely work in family homes. We also offer a range of evidence-based parenting programmes, including The Incredible Years, Parenting Plus Adolescent Programme (PPAP) and Fostering Changes.

9. Is your service fully accessible?

Not all of our bases are fully DDA compliant. 2gether Foundation Trust is aware of this issue and has an Estates Strategy which takes this into account.

Marsburg House in Stroud is a particular issue, and although there are adequate disabled toilets at Evergreen House and Acorn House, we do not currently have a changing facility.

All care plans will be individualised to ensure that the child or young person can access the services they need, supported by our clinicians and Action for Children colleagues.

10. What training have the staff supporting children and young people with SEND had or are having?

Relevant staff within the service will take up the training on the changes for SEND that is being arranged and offered.

Some staff have profession specific training that will allow them to carry out assessments that would be consistent within the SEND remit.

11. Who can I contact for further information?

For any queries about whether a child or young person ought to be referred to the Service – these should be referred to our Practitioner Advice Line on 01452 894272.

The first point of contact for a parent, carer or young person for any queries on the care being provided is the identified Care Co-ordinator. This individual will be identified as soon as treatment commences. Other professionals may be involved from time to time if additional support is required. Any concerns, either about the Care Co-ordinator or in the CC’s absence should be raised with that person’s Team Manager. We have a complaints procedure (leaflet attached).

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