Skip to main content

Lead Practitioner Support

In Gloucestershire, we believe that families are best supported by those who are already working with them, with additional support from local partners arranged as needed.

Those who know the children and families are often best placed to open the support with the family but no practitioner can know/do everything to help a family. In Gloucestershire there are different options for supporting children, young people and families depending on the presenting needs and the levels of concern. Partners in the community can draw in help from a number of different sources to ensure that the children and families are getting the right support at the right time. This must be undertaken with informed consent, for which further information can be accessed by clicking HERE.  Practitioners can use Gloucestershire’s Levels of Intervention to help identify the level of concern.  This can be accessed by clicking HERE.

The Early Help Advice, Guidance and Support service will support Practitioners and those working with children and families to best help families. They can provide a wealth of tools, information, and training; and support Practitioners to write Assessment, Plans, gather the voices of children for family meetings, as well as help understand risk and safeguarding.  Further information regarding each role within the service can be found within the relevant drop-down below.

To discuss an Early Help referral in principle, please call 01452 427362.

Community Social Worker

The Community Social Work Team are qualified social workers whose role is to directly support practitioners in the community (including those from statutory, non-statutory, and voluntary agencies) working with children and families.

If you have safeguarding concerns about a child or young person that are not of an urgent nature and would like to have a conversation to explore these further, please contact the Community Social Work Team on 01452 426263.

A Community Social Worker will support you to reflect on your worries, explore what needs to happen next, and complete a follow-up conversation with you at a later date to ensure that you feel confident in completing agreed actions, as well as provide you with any support you may require around this.

It is good practice to inform parents of your concerns and what action you are taking, unless you feel it would place somebody at increased risk of harm to do so.

If you have safeguarding concerns which are of an urgent nature, please continue to call Gloucestershire MASH on 01452 426565 and select option 3.

Community Social Workers can also work alongside practitioners who are part of a Team Around the Family (TAF) where there are concerns risk is increasing, where there are multiple needs which are not being met or there is a particularly complex situation to address. Please contact the Community Social Work Team on 01452 426263 if you wish to discuss this further.

The Community Social Work Team also take a lead in supporting practitioners in the community to effectively use the Gloucestershire Child Neglect Toolkit to assist with the early identification of children and young people at risk of neglect. 

Please click here to find out more about neglect, how to complete the Neglect Toolkit and how the Community Social Work team can support you, or call us on 01452 426263 if you wish to have a conversation.

DWP Employment Adviser

Two Employment Advisors are seconded from the Department of Work and Pensions to support adults in their journey into employment.

This includes finding voluntary and paid work; support with education and training that moves someone nearer to employment; and information on courses and groups to improve someone’s skills.

Justin Grisman - Forest of Dean, Gloucester and Tewkesbury: 01452 328460 07971 996246


Fiona Chinn, Cheltenham, Cotswolds and Stroud: 01452 328294 07766 614901

Early Help Coordinator

Early Help Coordinators offer advice, guidance and support to practitioners working with children and families around all aspects of using the Graduated Pathway.

Early Help Coordinators can support practitioners with Team Around the Family meetings, developing plans and assessments and commissioning services to meet children’s needs. Early Help Coordinators also offer training around the Graduated Pathway of Early Help and Support and more information can be found HERE.

Early Help Coordinators work on a locality basis and can be contacted by using the numbers and email addresses below:

Cheltenham 01452 328160
Cotswolds 01452 328101
Forest of Dean 01452 328048
Gloucester 01452 328071
Stroud 01452 328130
Tewkesbury 01452 328250

Family Information Service

The Family Information Service offer a wide range of information advice, and signposting to support families, children and young people from 0 - 19 years of age (up to 25 years for young people with additional needs).

The advice and information they can provide encompasses a wide range of topics including:

  • Family Support
  • Parenting programmes including Triple P; Solihull; Webster Stratton; You, Me and Mum
  • The Local Offer (information on services for children and young people with SEND)
  • The Key Disability Register
  • Finding and choosing childcare (including day nurseries, pre-schools, holiday schemes)
  • Childcare funding (including 2,3 and 4 year old funding)
  • Things to do

A wealth of information can be found within the Family Information Directory and Local Offer sections of the GlosFamilies Directory.

Telephone: 01452 427362 





Back to top