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Family Information Service

The Family Information Service offer a wide range of information advice, and signposting to support families, children and young people from 0 - 19 years of age (25 for young people with additional needs). This includes information on finding and choosing childcare, such as local day nurseries, playgroups, childminders, children's centres, out of school clubs and holiday playschemes.

They can also provide information on:

  • Family Support
  • 2, 3 & 4 year old funding towards childcare
  • 30 hours funding for working parents and some foster carers
  • Referrals for parenting programmes including Triple P, Solihull, Webster Stratton and You & Me, Mum
  • The Key Disability Register
  • Tax Credits, Benefits.

Parent/Carers can also download from this page useful resources to support family life, including a Parent's Guide to mobile phone and the internet, being left Home Alone to name just a few.

Enquiries are welcome by phone, e-mail or letter, and a brokerage service is available for more complex enquities that need to be researched further.

The Family Information Service produce a termly newsletter and if you would like to receive a copy by email, please send us your details, or you can view our latest newsletter by clicking on the download to the right of this page.

Gloucestershire Family Information Service has been awarded the Families First Quality Award.

 

Families Matter

Find the most recent copyas well as back editions of the Families Matter newsletter from the Family Information Service in the Download section below. 

If you would like to receive this newsletter via email, please let us know via familyinfo@gloucestershire.gov.uk.

All registered users of this website will receive a copy that will be sent directly to them as it is issued in March, July and December.

Who to contact

Contact Position
FIS Advisers
Telephone
01452 427362 or 0800 542 0202
E-mail
familyinfo@gloucestershire.gov.uk

Where to go

Address
Shire Hall
Westgate Street
Gloucester
Postcode
GL1 2TP

Other Details

Costs

Additional Charges
All services are free of charge

Availability

Referral required
No
Referral Details

Open Monday - Friday 9am - 8pm
Saturday 10 am - 6 pm
Answer Machine available at all other times

Local Offer

SEN Provision Type
Universal

SEND Local Offer Form  

Who is your service for?
Universal
Local Offer Age Bands
4-11 (Primary School)
11-16 (Secondary School)
16-18 (Transitions into Adulthood)
18-25 (Young Adults)
0-4 (Birth to Pre-School)
How accessible is your service?

NA

Is the building fully wheelchair accessible?
Yes
Is there disabled changing and toilet facilities?
Yes
Describe any training or experience you/your staff, have had or are having in issues around SEND?

None

Have any members of you/your team had experience of working with children and young people with the following disabilities/additional needs?
a) young people with autistic spectrum disorders
No
b) young people who use alternative communication methods
No
c) young people with learning difficulties/disabilities whose behaviour challenges us
No
d) young people with complex physical/medical requirements
No

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