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Children & Families Helpdesk

To report welfare concerns about a child or to find out whether you or the person you care for is eligible for support, you can contact Gloucestershire County Council's Children and Families Helpdesk.

If you need to make a referral as a Practitioner to the Front Door for Children's Services, please use the new Liquid Logic portal to complete a MARF.

All MARF’s will need to be completed via the portal. When a child is at immediate risk of significant harm, please continue to contact the Front Door on 01452 426565.

How to use the portal

There is no need for any training to use the new portal. Before using the portal, you will need to register. If you make regular referrals you will only need to register once. Once registered, you will be able to complete a Multi Agency Referral Form.

For Out of Hours information and the Portal Guidance Booklet, please log in to view further details in the Practitioner Information section below.

Who to contact

01452 426565

Time / Date Details

Session Information
Open Monday to Friday from 8am - 5pm

Other Details


Other notes
Please be advised that your call and any information you provide may be recorded for training, quality and service delivery purposes and your telephone number may be displayed for the duration of the call.

Local Offer

SEN Provision Type

Practitioner Information

This information is intended solely for the use of practitioners within the children and young people's workforce in Gloucestershire. Please do not share information within this section with others.
For further information on this service please register or sign in.


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