Regular Autism Hours at Regents Arcade

• Local Offer

Enjoy a calmer, more peaceful shopping experience at Regent Arcade.

For some people, shopping centres can be a stressful experience.  If you see, hear, or feel the world in a different way, we will be making steps to improve the shopping experience for our customers throughout the year with our weekly Quiet Hours.

This hour is for anyone who prefers a more quiet shopping experience in Regent Arcade.  We will be dimming the lights and switching off thw Wishing Fish Clock during this time. 

What's involved in a National Autistic Society Autism Hour?

Turning down music and other noise: Overwhelming noise is a common barrier to autistic people accessing shops. Where possible, in-store tannoy announcements and other controllable noise should be reduced.

Dimming the lights: ​​Lighting, particularly fluorescent strip lighting, can be overwhelming for autistic people. Wherever possible, whilst maintaining a safe premises, lights should be dimmed or switched off.

Sharing information about autism with employees: We don't expect everyone to be an autism expert but we believe everyone should understand autism. We'll provide information about autism to help your staff make your customers' experience a positive one.

Helping the public understand autism: we’ll be asking participating shops and business to share information about autism with their customers.